The COVID-19 pandemic has caused an economic recession following a reduction in economic activities with many practicing social distance and authorities all over the world imposing travel restrictions. Authorities are taking necessary measures to ensure the sustainability of business during this challenging time. However, for many businesses its inevitable to avoid layoffs with rising expenses each day with uncertainty in generating revenue.
Even though it might be necessary to layoff staff for cash-strapped companies, that does not give those employers a license to be thoughtless about how they let team members go.
There are certain etiquettes that need to be followed when delivering bad news to the staff.
When delivering the news of a layoff, it’s better to inform them of the news in a personal and private environment. Group layoffs will make employees will less important. Employees need to be explained why they are being laid-off, not in groups but in a one-to-one conversation.
In the conversation with the employee, it is very important to show empathy towards them.
Also, using a pre-recorded message for layoffs in groups is quite insensitive. Avoid using any kind of pre-messaging.
Layoffs might be inevitable during this difficult time, however, employers need to be sensitive and empathetic towards its employees.