With the measures implemented by the Health Protection Agency and in line with the announcement by the Maldives Monetary Authority, changes to banking services from 13th June to 17th June 2021 are as follows:
- All BML branches and service centres will be closed. However, card collection services will be provided at Customer Service Centre from Sunday to Thursday, from 10 am – 2pm. Hulhumale’ Branch will also be open on Monday, Tuesday and Thursday from 10am – 2pm for card collection.
- Customers who have permission from authorities can continue to use ATMs for cash withdrawal and deposits. The daily deposit limit is MVR 100,000 for individuals and MVR 500,000 for businesses.
- To ensure continued support to customers, Bank of Maldives will be providing essential services online on all weekdays. This includes processing requests for international transfers and payroll processing via email, and processing of BML cheques deposited at ATMs.
- Local bank transfers via ACH, RTGS and clearing of other bank cheques will be available on Mondays, Tuesdays and Thursdays in line with MMA’s operational changes.
- Further details and cut-off times are below:
| Service | Details |
| International Transfers | For international transfers (TTs), customers can submit requests through internet banking or email the completed TT Application Form with the relevant supporting documents, eg invoice, to InternationalTransfers@bml.com.mv. Customers are encouraged to use internet banking for TTs to avoid issues and processing delaysTT/LCs received by 11am will be processed on the same day. |
| Payroll processing | Payroll requests will be accepted via email. Details of the documents required are available on our website https://www.bankofmaldives.com.mv/business/banking- services/payroll-serviceRequests to BML accounts received by 12:00pm will be processed on the same day.Requests to other bank accounts will be processed on Monday, Tuesday and Thursday, if received by 11am |
| Cheque processing for ATM cheques | BML cheques deposited to ATMs before 12pm will be processed on the same day on all weekdays. In line with MMA’s banking days, all clearing cheques deposited to ATMs before 10am on Monday, Tuesday and Thursday will be presented for clearing on same day. |
| Local bank transfers | Requests will be processed on each Monday, Tuesday and Thursday throughout the period: ACH requests received through internet banking by 11am will be processed on the same day RTGS (transfers above MVR100,000) requests received through internet banking by 11 am will be processed on the same day. MRTGS requests received by email by 11 am will be processed on the same day. Please email completed and signed forms to mirapayments@bml.com.mv If requests are received after the cut-off times, these will be processed on the next working day. |
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