Bank of Maldives has announced plans to open new dedicated service centres in various locations.
The establishment of the new service centres are in line with BML’s strategic focus to provide better customer service and innovative products of the highest international standards.
A new dedicated Account Opening Centre and Loan Centre is planned to be opened in January 2020. All personal banking customers can open accounts and apply for loans at the new Centres.
Similarly, BML plans to open a new Digital Branch in Majeedhee Magu in 2020. This branch will provide an innovative, state-of-the-art digital banking experience to customers. With these changes, the current premises of Majeedhee Magu Branch will be closed for services from 2nd February 2020.
Commenting on the changes to the services, BML CEO and Managing Director Tim Sawyer said, “We look forward to delivering improved quality of service with the opening of the new Account Opening Centre and Loan Centre. Together with our plan to introduce our Digital Branch, this transformation will truly enhance the banking experience for customers.”
The new Account Opening Centre, Loan Centre, existing Customer Service Centre and Business Centre will cater to all non-transactional services. All branch transaction services including deposits and withdrawals in Male’ will be centralized to Main Branch.