Dhiraagu has implemented measures to help customers facing economic challenges by providing payment extensions and payment plans.
Dhiraagu customers will be given bill payment extensions up to 2 months from the bill creation date.
Dhiraagu customers will also be provided with payment extensions or payment plans upon request to help them if they are facing economic hardship due to the COVID-19 situation.
Dhiraagu will continue to waive late payment charges and reconnection fees for all its customers. Dhiraagu has announced that they will not disconnect services for customers who are registered unemployed due to the COVID-19 situation until the end of June unless financial support is in place for them and will also provide payment options to help customers continue service.
During the past couple of months, Dhiraagu has offered various promotions to support its customers, such as free data allowances and discounts.