The global novel coronavirus outbreak has evolved from one of general alerts and watchfulness to an escalating public health issue which forced us to close down our resort operation for the past few months. We took this as an advantage to give our team time off from work and spend some quality time with their family, relatives and friends.
Concurrently, some of our team members remained on the island to look after our secluded haven and had completed some repairs and maintenance work. Our team effort was excellent during this difficult time, we managed to renovate most of our facilities and few minor repairs around the island, especially new landscaping throughout the island creating a vista with more greenery and exotic blooms, which looks stunning, thanks to the team for their usual magnificent work.
A well trained Crown & Champa Resorts (CCR) airport representative will receive you and provide guidelines through the airport journey. Trans Maldivian Airways strictly follows the required guidelines from the government authorities. A safe physical distance between guests will be maintained while seated and the seats will be disinfected with each transfer.
Your designated Island host will assist you upon arrival to the resort following the internal resort operation and local government guideline to operate during new normal without compromising any service standard and our true Veligandu hospitality.
In the main restaurant, Dhonveli, a waiter will serve your selected food directly on to your table from a carefully well-developed buffet with live cooking stations. In addition, we have enhanced our guest experience by adding two BBQ beach dinner and one theme night on the beach per week under the weekly dinner schedule.
In order to assure safety, only a limited number of guests will be confirmed to enjoy the facilities at once, like at Madivaru Restaurant, Spa, excursions, and etc. you can download the resort mobile application which we will launch anew end of August, prior to arrival where you can view all our menus and book all the desired services, offerings or any other request or through your Island Host upon your arrival. Internationally approved chemicals are used to disinfect and clean all areas and the highest standard of hygienic protocols are implemented across the services provided by strictly observing the required health protection agency guidelines. Sanitizing dispensers are placed at the entrance of all facilities including public toilets and public areas.
A well established and trained medical team is available on the island to carry out the well-being needs of each guest in cooperation with the health protection agency. For a hassle-free holiday, we are facilitating free of charge PCR testing for guests who stays more than seven days and has a compulsory requirement by the airline or home country. Each PCR test will be conducted by our well trained medical team on the island and the test result will be submitted to the guests prior to the departure.
We will continue as normal with safety protocols in place and maintaining safe physical distance between guests. All our staff continue to receive comprehensive training with the guidance of established, accredited international partners to assure the highest most updated standards are understood and followed.
Having said that, the whole team and I are fully ready to welcome our guests to a safe & comfortable environment on September 1, 2020. We are confident and have no doubt that all our guests will enjoy their anecdote at our forevermore secluded haven even under new normal operation guideline.
With these safety guidelines in place, guests can confidently start packing their bags and trust to have a safe holiday experience in paradise. Please visit the travel updates page for an insight look into our safe holiday experience in paradise guideline and protocols.
We all look forward to our valued guests to stay with us, enjoying true Maldivian hospitality, making their story of a one resort one island a meaningful experience.
We are ardently waiting to welcome you for an indelible tale at your forevermore secluded haven
About the Author: Fathuhulla Ibrahim is the General Manager at Veligandu Island Resort & Spa.
