The British Airways Holidays Customer Excellence Awards are held in high esteem, acknowledging the finest hospitality establishments across the globe which provide an outstanding level of customer service. The past 12 months have been very challenging for the hospitality and travel industry worldwide. Sun Siyam Iru Fushi is the flagship property in the Maldivian owned and operated resort portfolio and the luxury five‐star resort is delighted to be recognised for its excellent customer service by receiving a British Airways Holidays Customer Excellence Award.
Based entirely on the feedback British Airways Holidays receives from its customers, Sun Siyam Iru Fushi was awarded a very impressive 9.2 out of 10. Reviews are collected from genuine customers via Reevoo (www.ba.com/reviews) – an independent and impartial third‐party company. Customers are asked to score hotels based on location, service, cleanliness, and sleep quality, as well as provide an overall score out of ten. With just 475 British Airways Holidays Customer Excellence Award’s presented each year, on a global scale, Sun Siyam Iru Fushi is ranked within the top five per cent of their highest rated hotels and resorts. This is a truly remarkable and well‐deserved achievement for this exclusive, island resort.
British Airways Holidays is one of the UK’s leading tour operators, which uses customer feedback to identify top‐rated hotels as part of its commitment to providing high‐quality holidays. Sun Siyam Resorts, the luxury Maldivian hotel and resorts brand are delighted with this highly coveted award. Sun Siyam Iru Fushi is a multi‐award‐winning, five‐star, luxury resort. With an extensive range of accommodation, 15 bars and restaurants, a world‐class kids’ club, and a globally renowned spa with an extensive range of decadent treatments.
“We are delighted that Sun Siyam Iru Fushi Maldives is one of the top‐rated hotels for 2021. In a challenging year of uncertainty, this award is a testament to the hotel’s commitment to offering an exceptional customer experience. I would like to thank our esteemed guests who contributed to our success and to the incredible and talented team at Sun Siyam Iru Fushi, who are exceptionally dedicated, passionate and diligent. We look forward to continuing our relationship and together delivering unforgettable holidays for our customers.” Enthuses Deepak Booneady, Group Director of Business Development at Sun Siyam Resorts.
Sun Siyam Iru Fushi states that it is proud to receive a British Airways Holidays Customer Excellence Award and recognition of its luxury island resort in the Maldives.