Ooredoo Maldives celebrated Customer Day with a nationwide initiative that brought its management and employees closer to customers across multiple touchpoints, including Experience Centres, retail outlets, and service partner locations.
The activity saw employees from all departments step out to meet customers in person, listen to their feedback, and gather insights on how the company can further improve its services. The engagement reflects Ooredoo’s ongoing commitment to providing exceptional customer experiences and fostering stronger connections with the communities it serves.
Chief Commercial Officer Hussain Niyaz also joined the celebration by taking over the company’s social media channels for the day, engaging directly with customers online.
This year’s Customer Day theme, “Digitally Yours: Elevating Customer Experiences,” highlights Ooredoo’s vision to combine technology and empathy in creating seamless and personalised experiences. Employees from all levels, from frontliners to executives, participated in the activities, reaffirming the company’s focus on placing customers at the heart of its operations.
Through such initiatives, Ooredoo Maldives aims to strengthen its customer-centric culture and continue evolving its products and services to meet the changing needs of Maldivian consumers.
